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Customer Service & Technical Support Advisor (Job Ref-SK)

Customer Service & Technical Support Advisor (Job Ref-SK)

Customer Service & Technical Support Advisor

About the Employer:

Achievers Resource Solutions are proud to be recruiting a Customer Service & Technical Support Advisor for our client, a large manufacturing company based in North Dublin. The successful candidate will join a highly successful team at a busy time in their industry in Ireland. This is a new role and an excellent opportunity for the right individual to join a large and continually growing company who have an excellent reputation and excellent employee reviews.

Benefits:

  • Salary €30,000 – €35,000

The Successful Candidate:

  • You will come from a plumbing, DIY, Carpentry or similar background
  • You must have experience in a similar role, with a proven track record of customer satisfaction
  • You will have will ability to learn quickly
  • You will have excellent communication skills, a professional telephone manner and be IT literate
  • You will be highly organised, the ability to prioritise and an eye for detail
  • You will be technically minded with excellent problem-solving skills

As Customer Service & Technical Support Advisor your duties & responsibilities will include:

  • Maximise sales and customer satisfaction through knowledge of customer needs and product knowledge
  • Developing relationships with both new and existing customers and being first point of contact
  • Organise product samples for clients
  • Liaise with engineers to organise and prioritise call-outs
  • Liaise with sales team to ensure customer satisfaction is of high priority
  • Willingness to attend training and be mentored to progress within the company
  • Willingness to travel when needed to trade shows both in Ireland and overseas

 

For further information or if you wish to apply for the position of Customer Service & Technical Support Advisor, please send your CV in word format to sarahk@achievers.ie

To apply for this job email your details to sarahk@achievers.ie.

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